Please find below some of the most frequently asked questions about the Humane Society of Truckee-Tahoe. If you can't find your answer here, please contact us.

What is the mission of the Humane Society of Truckee-Tahoe?
The Humane Society of Truckee-Tahoe is dedicated to saving and improving the lives of pets through adoptions, community spay/neuter services and humane education programs.

Where is HSTT located?
Our administrative office is located at 10382 Donner Pass Road, Suite #3.  The general hours of operation from this office are Monday thru Friday 9:00am to 5:00pm.

We don’t have a shelter of our own so the Town of Truckee allows us to house many of our animals in their kennel. Because this kennel is located in the Town of Truckee corporation yard, it is closed to the public except for Saturdays from noon-2:00 during open adoption day. The kennel is located at 10720 Riverview Drive in Truckee.

We are available by appointment Tuesday-Saturday for viewing and adopting animals. To set up an appointment, please contact Nanette at 530.581.3199.

How do I contact HSTT?
Main office phone line: 530.587.5948
Stephanie Hiemstra, Executive Director: 530.587.5948, email: steph@hstt.org
Nanette Cronk, Animal Programs Manager: 530.581.3199, email: nanette@hstt.org
Erin Ellis, Volunteer Coordinator: 530.587.0667, email: erin@hstt.org
Dale Lawrence, Membership Coordinator: 530.587.5948, email: dale@hstt.org
Website: www.hstt.org

How can I meet adoptable pets?
First, we recommend viewing our adoptable dogs and cats on our website. If you are interested in meeting any of them in person, you can contact Nanette Cronk at 530.581.3199 or nanette@hstt.org to make an appointment or visit us during open adoption day every Saturday from noon-2:00 at the kennel located at 1072 Riverview Drive.

Please note the kennel is only open the public on Saturdays from 12:00-2:00pm.

How do I relinquish a pet?
All animals (stray or owner released) that come to the kennel must be turned into animal control and will be "transferred" to HSTT after their state-mandated holding period. HSTT cannot accept stray animals.

If you can't keep your own pet, we will discuss all of your options with you. Please call our animal programs manager at 530.581.3199 or our main office at 530.587.5948 for more information.

If you must relinquish your pet immediately, please call Town of Truckee Animal Services at 530.582.7830.

I found a stray pet, what should I do?
We cannot accept stray pets. If you've found an animal in Truckee, please call Town of Truckee Animal Services at 530.582.7830. If you've found an animal in Placer County, please call Placer County Animal Control at 530.546.4269.

What types of animals does HSTT accept?
Most of the animals we receive are dogs and cats. Occasionally we receive small animals such as rabbits, hamsters and guinea pigs.

We do not take animals that are illegal to own in the State of California such as ferrets and gerbils.

Does the HSTT handle wildlife?
No, we do not handle wildlife. All wildlife must be handled through a licensed wildlife rehabilitator. In Truckee and on the North Shore of Lake Tahoe please call The Wildlife Shelter at 530.546.1211. In the South Lake Tahoe region please call Lake Tahoe Wildlife Care at 530.577.2273. Both groups have trained volunteers on call around the clock.

What are HSTT's adoption fees?
The adoption fee is $75 for adult cats and $100 for adult dogs and $150 for puppies and kittens under 4 months of age. Prior to adoption, each animal will be spayed or neutered, fully vaccinated, microchipped and tested for serious diseases such as FELV and heartworm.

For more information please see our adoption procedure page.

How can I make a donation?
Donations can be made through checks, cash or credit card (mastercard and visa only). 

Credit card donations can be made on this website via Paypal or Guidestar or you can contact our Membership Coordinator at 530.587.5948.

Checks can be made out and mailed to:
The Humane Society of Truckee-Tahoe
P.O. Box 9041
Truckee, CA 96162

How is the Humane Society of Truckee-Tahoe funded?
We are funded primarily through generous donations from the public.

We also raise funds through grant writing, program fees and various special events each year.  We rely on support from businesses and individuals for sponsorships and donations of silent auction and raffle items.

We receive no state or federal funding nor do we receive any funding from the Humane Society of the United States.

How do I become a volunteer?
We rely heavily on volunteers to assist with the operations of our many programs. Volunteers provide direct care to our animals through socialization and exercise. In addition, volunteers work on many administrative projects and special events throughout the year. We also have a Pet Assisted Therapy program where volunteers and their trained/certified dogs visit patients and residents at our local hospital and senior center on a regular basis.

To learn more about becoming a volunteer please visit our volunteer page or call our volunteer coordinator at 530.587.0667.

Does HSTT assist people with spaying or neutering their pets?
Yes! HSTT has a community spay neuter program that we operate in conjunction with Town of Truckee Animal Services and participating veterinarians. Please see community spay/neuter program for details on this program and to download an application.

Does HSTT assist people with vaccinating their pets?
Unfortunately, we do not offer this service. The following veterinarians offer discounted shot clinics.

Sierra Pet Clinic: Second Sunday of every month from 9:00-10:30am, SPC offers 40% off vaccinations at their clinic on 10411 River Park Place. No appointment or exam necessary, just drop by. For more information, please call 530.587.7200

Donner Truckee Veterinary Hospital: Every Saturday from 3:30-5:00pm at their hospital on 9701 Hwy. 267. No appointment necessary, just drop by. For more information, please call 530.587.4366.

What is the Humane Society’s relationship with the Town of Truckee Animal Services department?
Although our missions differ in several ways, we are both committed to humane treatment of animals, including finding good homes for our companion animals and we cooperate in many ways to see that these goals are accomplished.

HSTT houses most of our animals at the Town’s kennel and our volunteers and staff are provided access there to socialize and train the animals.

For more information on our future plans to build a joint facility, please see our Shelter Plans.